Information> Terms and conditions of use

Untitled Document

Terms of Use Karposeuosmou 

This agreement covers only any sale of products through .

Any user who enters and uses the services of the online store is considered to be in agreement and accepts unconditionally the terms here, without any exception.

Sending your order implies acceptance of this agreement and all its terms.

Our items

This website is managed by the legally established company with the 23/07/20414 private partnership agreement of individual company "Petsanis Grigoris" with registration number 135751449

Use Agreement

The e-shop gives its consent to the following terms of use, which apply to all content, pages, graphics, images, photos, and files contained therein.

Therefore, you must read these terms carefully before visiting or using the karposeuosmou. gr .

If he does not agree, then he must not use the services and its content. The user is kindly requested to check the content of these pages for possible changes. The continued use of the e-shop even after any changes means the user's unconditional acceptance of the terms.


In addition to the explicit exceptions (copyrights of third parties, affiliates, and agents), all content in the including images, graphics, photographs, drawings, texts, services provided and, in general, all the archives of this site are intellectual property of the company that manages and is protected by the relevant provisions of Greek law, European law and international contracts.

Therefore, none of them may be sold, copied, modified, reproduced, republished or distributed or distributed in any way for the purpose of personal gain.

Other products or services mentioned on the electronic pages of this website and bearing the trademarks of their respective organizations, companies, affiliates, associations or publishers are their own intellectual property and are therefore responsible for this.

Security & Privacy guarantees the security and privacy of your personal data and your online transactions.

Your personal data is collected and stored by the online store. They are not disclosed to third parties or published for any other reason.

Also, for your best service (order completion), , collects your personal information (name, email, shipping address, contact phone number) legally and in accordance with the provisions of the Community legislation on the protection of personal data and the provisions of the Protection Authority Personal Data (APPA).

Use of your personal information is only for convenience in the process of your order.

We ensure that your personal information will not be used by for any other purpose other than that of our online transaction.

Product availability

All product orders are subject to availability and, in this light, in the event of stockpiling or stockpiling difficulties, we reserve the right to inform you of similar products of equal or superior quality and value that you can to order.

If you do not wish to order such similar products, we will refund the amount you may have paid in full.

Reject Order

We reserve the right to remove any product at any time from this site and /or to remove or process any content or content on this site. Although we make every effort to process all orders submitted to us, exceptional circumstances may arise in which we may have to refuse to process an order after we have already sent you the Order Confirmation that we reserve the right to do at any time in our sole discretion.

We have no liability to you or to any third party for the withdrawal of any products from whether or not it has been sold, as well as for the removal or processing of any content or content on the website or for refusing to process or accept an order after we have sent you the Order Confirmation.


Subject to the provisions of Article 7 above on the availability of the products and subject to exceptional circumstances, we will do our best to complete your order for the product (s) listed in Confirmation of Delivery until the delivery date specified in the Consignment Confirmation or, if no estimated delivery date is set, within 10 days of the date of the Confirmation of Delivery.

However, delays may in the following cases:

Customizing products to customer requirements
Specialized products Unpredictable circumstances

If for any we are unable to respond to the delivery date, we will let you know and we will offer you the option either to continue the purchase with an extension of the delivery time, or to cancel the order with a full refund. Note that no deliveries take place on Saturdays and Sundays.

Except if you ask for it, so we will be charged an additional charge, for which we will inform you in any case.

For the purposes of these Terms, 'delivery' will be deemed to have taken place or the order will be deemed to have been delivered by signing the receipt of the products at the agreed delivery address.

Please note that the order entry is made daily until 15:00.

Can not deliver

If we are not able to deliver the products to you, then they will return to us and we will contact you directly to arrange for their delivery again.

If you are not at the delivery point at the agreed time , please contact us to redefine the delivery some other day.

If, after 15 days have passed since your order is ready for delivery, this order has not yet been issued delivered for reasons beyond our control, we will consider it desirable HEIs to cancel the Contract and the Contract will be considered terminated. As a result of termination of the Agreement, we will refund the price paid for these products as soon as possible and in any case within 30 days of the date on which we consider that the Contract has expired. In these cases, we have the right to charge you for any delivery costs and other costs incurred as a result of the expiration of the Contract.

Orders /Cancellations

Your orders can be made via by adding the desired products to your cart and then selecting the payment method and the shipping location.

If you wish to cancel your order, you must contact our online store either by phone or by mail. Depending on the progress of your order, we will inform you of your choices.

According to the applicable provisions in case you trade as a consumer, you may at any time within 14 calendar days from the delivery date withdraw from the Agreement (except in the case of any of the products listed below, where the right of withdrawal is not granted). In that case, you will be refunded the amount you paid for these products. You can prove the exercise of the right of withdrawal by any of the means provided by the law, in any case you will assume that you have exercised this right legally if you have proof of return /dispatch of the products to us. Your

Your right to withdraw from a Contract applies only to products returned exactly in the same condition as you received them. Please return each product using your original packaging. You should also include, together with the returned product, all the boxes, the labels of the product, any accompanying forms and the wrappers. No amount will be refunded if the product has been used after opening or damaged. Therefore, you must take care of the due diligence of the products in your possession.

Changes are limited to the same products, different quantity or weight.

You can return any product in our store at 155 Karaloi & Dimitriou Street, Evosmos, 56224, Thessaloniki.

If you choose not to use any of the available free return methods, you will be charged for the return. Please be aware that if you want to return the goods by your own means, we have the right to charge you for the direct costs that may be incurred to receive the goods in this way.

We will review the returned product in detail and let you know if you are eligible for a refund. We will refund your funds as soon as possible and in any case within 30 days of the day you notified us of your withdrawal. The money will be refunded in the same way as the payment.

If you have any other questions, please contact us via our online contact form or by phone 2314 01 36 10 or email us at

If you believe that the product you ordered did not conforms to the terms of the Agreement at the time of delivery, you should immediately contact us via our online contact form or by email at , describing in detail the product and its defect. Alternatively, you can contact us by phone at 2314 01 36 10 and give you instructions for further actions.

You can return the product by choosing among the return modes described above.
< br /> Once we receive the returned product, we will review it in detail and inform you by e-mail within a reasonable time if you are entitled to a replacement or refund. The refund or replacement of the product will take place as soon as possible and in any event within 30 days of the day we confirmed by e-mail that you are entitled to a refund or replacement of the defective product. in the case of defective products, the amount paid will be refunded in full, including the shipping costs and any other reasonable costs incurred in returning the product. Your money will be refunded using the same method as payment.

Delivery /Ownership /Danger

Ownership of the Product is transferred after full redemption while the risk is shifted upon delivery.

To avoid your own inconvenience, it is advisable to check the product at the time of delivery of your order, in order to detect any obvious defects.

If you find a defect, you should contact our online store immediately after delivery on the same day at +30 2314 01 36 10 or by email or by email at

Responsibility and Disclaimer

Unless otherwise expressly stated in these Terms, our liability in relation to any product purchased through our website is strictly limited to the purchase price of the product in question.

subject to the foregoing, nothing in these Terms shall exclude or limit in any way our liability in the following circumstances: Death or bodily harm caused by our negligence, b. Fraud or fraudulent deception,

c. For any matter on which it would be illegal or unfair to exclude or restrict or attempt to exclude or limit our liability. Subject to the foregoing paragraph and to the fullest extent possible which is permitted by law, unless otherwise specified in these Terms, we assume no responsibility for the following, regardless of the cause they occurred:

a. Loss of income or income

b. Loss of commercial activity

c. Loss of profits or contracts

l Loss of expected savings

e. Data loss, and

f. Worrying administrative resources or hours of work. Due to the open nature of this website and the possibility of errors in storing and transmitting digital information, we do not guarantee the accuracy and security of the information transmitted to or received by unless otherwise expressly stated on the website.

All product descriptions, information and material posted on this site are provided "as is" and without any warranty either express or implied , or prof

To the maximum extent permitted by law, but without excluding anything that could not reasonably be excluded from the case of consumers, we disclaim any warranty of any kind.

Transaction Security

This agreement covers exclusively any sale of products through the e-shop

Any user who enters and uses the services of the online store is considered to be in agreement and accepts unconditionally the terms here, without any exception.

Sending your order implies acceptance of this Agreement and all of its terms.

Links to our site

Our site may contain links to other websites and sources provided by third parties. These links are provided for informational purposes only, and the content of these web pages or sources is by no means in our control. We therefore bear no responsibility for any loss or damage that may be caused by the use of these links.

Force Majeure Facts

We are not responsible or liable for any failure to perform or delay in the performance of any of our obligations under the Contract caused by events not subject to our reasonable control (Force Majeure Event).

An act of Force Majeure is considered to be any act, fact, inability to perform, omission or accident not subject to our reasonable control and includes, but is not limited to, the following:

A. Strikes, lockouts or other trade union actions.

B. Social unrest, rebellion, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

C. Fire, explosion, storm, flood, earthquake, sedimentation, epidemic or other natural disaster.

D. Inability to use the railways, ships, airplanes, motor vehicles or other public or private means of transport.

E. Inability to use public or private telecommunication networks.

F. Acts, decrees, laws, regulations or government restrictions.

G. Any strike, damage or accident of shipping and postal services or other means of transport. The fulfillment of our obligations under any Convention is deemed to be suspended for the duration of the Force Majeure Event and the time for the fulfillment of our obligations will be extended for a period equal to the duration of that period. We will make every reasonable effort to put an end to the Force Majeure event or find a solution that will enable us to fulfill our obligations under the Convention despite the Force of Force Majeure.


If at any time during the term of a Contract we do not seek your strict fulfillment of any of your obligations under the Agreement or any of these Terms and Conditions and /or if we fail to exercise any of the rights or remedies that we are entitled to under the Agreement or its Terms, this will not constitute a resignation from or restriction of these rights and remedies and does not exempt you from the obligation to comply with these obligations to you.

Our waiving of an individual claim does not constitute a waiver of any such claim in the future.

We do not waive any of these Terms or the rights and remedies available to us from the Agreement will be considered valid only if it is expressly stated that this is a waiver and is communicated to you in writing as defined in Article 18 above.

Partial Cancellation Clause

If a competent authority determines that any of these Terms or provisions of the Agreement are void, unlawful or unenforceable to any extent, such terms or provisions will be separated to that extent by the other terms and conditions , which will remain valid to the fullest extent permitted by law.

Right to Modify These Terms

We reserve the right to review and modify these Terms from time to time.

At the time you order products from us or use this site, you are subject to the applicable policies and conditions unless otherwise required, any modification of our policies and terms by law or governmental authority, in which case any changes will also apply to orders you have submitted prior to the changes.

Law and jurisdiction

The use of the site and the purchase of products through it is governed by Greek law. Any dispute arising out of or relating to the use of the Site or such Contracts, is subject to the exclusive jurisdiction of the Courts of Athens.

Instructions for Use

Some of the products you find in our online store have, according to research, therapeutic properties. However, we emphasize that we are not doctors and we can not guarantee the results of using any of our products. All the information on our website is informative and in no way replaces medical science. For health problems, always consult your doctor.


Your comments and remarks are welcome. Please send us your comments and comments through our online contact form.

Shipping Terms - Transportation

The purchase process ends with the customer confirming the order and paying off the final product value:

With shipping costs:

1. Transport costs are calculated based on the order weight .

2. Applies to all types of payment. (Deposit to Bank - Bank Deposit, Paypal, Cash On Delivery).

3. For orders above £ 45.00 the transport is FREE for ALL Greece.


1. Domestic Services by ELTA Courier (Greece)

- THESSALONIKI is 3.10 €

For the rest of the Prefecture of Thessaloniki , it is 3,10 € .

- Attica is 3.10 € .

- For landing, delivery within the next 1-2 business days is 3.10 €.

- For shipping to island destinations within 1-3 days, the charge is 3.10 €.

2. Outbound Services by ELTA Courier


For shipping within 1-3 days, the charge is 15.00 € up to 2 pounds of weight. For each extra pound, the extra charge is 4.50 € .


For shipping to Zone 1 destinations with delivery within 1-2 business days, the charge
is set at 5.65 € up to 2 pounds of weight. For every extra pound, the charge is $ 1.50.

For shipping to zone 2 destinations with delivery within 1-4 business days, the charge
is set at 7.00 € up to 2 pounds of weight. For every extra pound, the charge is $ 1.50.

Zone 1: Sandanski, Petrich, Kresna, Belasitsa, Chuchouligovo, Damyanitsa, Dolna Gradeshnitsa, Drankovo ​​Gabrene, Ilindentsi Karnalovo Kavrakirovo Kluts Kolarovo Kulata Leshnitsa Levounovo Marikostinovo Mikrevo Mihnevo, Novomanomladi, Parvomay, Samuil, Sklave, Skrat, Struma, Yavornitsa.

Zone 2: Rest of Bulgaria

1. Delivery costs:

All shipment of shipment takes place only with ELTA Courier, at the point where the customer will choose to deliver the products, with an additional charge of the total price + 2,10 € .

2. Free shipping costs:

If the customer chooses to make a Direct Deposit to a Bank or Paypal as a method of payment, he will be able to complete the purchase process only if he intends to pay the value of the products via direct deposit to the banks that cooperate with the online store and you can find them on the Payment Methods.

For orders over € 45.00, freight costs are FREE for all over Greece.

Instant receipt from the store:

Placing an order in the online store is easy and secure.

If you decide which products you want, you can get it directly from our store at no additional charge.

After completing your order, you will receive a confirmation e-mail receipt.

Product successfully added to your shopping cart
There are 0 items in your cart. There is 1 item in your cart.
Total products:
Total shipping:  To be determined
Continue shopping Proceed to checkout